Support

For help, email richducat@gmail.com. Include your Android device model, Android version, Snapgrid version, wallet app name if relevant, and a short description of what happened.

Wallet safety

Support will never ask for your seed phrase, private key, wallet password, or a transfer. Do not email those secrets. You can play as a guest, sign out from Player Profile, and reconnect later.

Reset local data

Use Reset inside a Remix Kit to remove its selected media. To reset everything, use Android Settings → Apps → Snapgrid Remix → Storage & cache → Clear storage. See the data deletion page.